Terms and Conditions
Disclaimers and Limitation of Liability
By using the Shadowboxes.com Website, you expressly agree that use of the Shadowboxes.com Website is at your sole risk. The Shadowboxes.com Website is provided on an "AS IS" and "as available" basis. Neither Shadowboxes.com nor its parent company, subsidiaries, or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors, or the like (collectively, "Associates") warrant that use of the Shadowboxes.com Website will be uninterrupted or error-free. Neither Shadowboxes.com nor its Associates warrant the accuracy, integrity, or completeness of the content provided on the Shadowboxes.com Website or the products or services offered for sale on the Shadowboxes.com Website. Further, Shadowboxes.com Website makes no representation that content provided on the Shadowboxes.com Website is applicable to, or appropriate for use in, locations outside of the United States. Shadowboxes.com and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability, or fitness for a particular purpose. No oral advice or written information given by Shadowboxes.com or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.
Under no circumstances shall Shadowboxes.com or its Associates be liable for any direct, indirect, incidental, special, or consequential damages that result from your use of or inability to use the Shadowboxes.com Website, including but not limited to reliance by you on any information obtained from the Shadowboxes.com Website that results in mistakes, omissions, interruptions, deletion or corruption of files or viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort, or any other claim, even if an authorized representative of Shadowboxes.com has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise, and services available through the Shadowboxes.com Website. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Product Display / Colors
The Shadowboxes.com Website attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.
Errors on Our Site
Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Shadowboxes.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Shadowboxes.com will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not satisfied with your purchase, you may return it in accordance with Shadowboxes.com Website Return Policy. Custom orders are non-refundable.
Online prices and offers are subject to change.
Sales Tax Policy
Because Access Display Group, Inc. does business throughout the world we are required to collect and remit sales tax as required by local law. If you have tax-exempt status, please contact Access Display Group, Inc. at 800-289-1539. You will be required to provide your tax-exempt certification prior to purchase. Please review our entire Sales Tax policy on our Ordering Information page.
Paying for Your Order
You may pay for your orders with major credit cards issued in the United States of America. Currently, we accept Visa®, MasterCard®, American Express®, and Discover® Card. Check out our Ordering Information page for our complete list of acceptable payment forms.
Validating Your Order
After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.
Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.
Order Acceptance / Confirmation
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Shadowboxes.com Website reserves the right at any time after receipt of your order to accept or decline your order for any reason.
A signed confirmation of order is required for all custom orders . Custom orders are taken via email, fax, or phone. All custom orders are non-returnable and are considered approved once the confirmation of order has been signed and received by Access Display Group, Inc.
All sales made through the Shadowboxes.com Website are subject to Access Display Group, Inc.’s return policy. For a complete explanation of the return policy, please see our Returns page.
We reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you gave us when you placed the order.
Order Limitations / Limited Quantities
Access Display Group, Inc. may, at its own discretion, limit or cancel quantities purchased per person, per household, or per order. Access Display Group, Inc. also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same Shadowboxes.com Website account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. Access Display Group, Inc. reserves the right to limit or prohibit sales to dealers.
All orders placed on this site are subject to product availability and will be shipped according to Access Display Group, Inc. shipping policies. In the rare event that your order never arrives, notification of lost items must be received within 20 days from receipt of the shipping confirmation e-mail. Please review the Shipping Information page for additional policies on shipping, lead times, and rates.
Termination of Use
Access Display Group, Inc. may, in its sole discretion, terminate your account or your use of the Shadowboxes.com Website at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. Access Display Group, Inc. reserves the right to change, suspend or discontinue all or any aspects of the Shadowboxes.com Website at any time without prior notice.